Refunds/Returns

Refund & return requests are accepted within 7 days of product receipt. Merchandise must be in original condition. Any damage structural, visible, internal) will make the product un-refundable & unreturnable. (Please allow 3-4 weeks for processing. Excludes Liquor & personal use items like undergarments, lingerie, certain perfumes etc.

All refunds will be processed to the original form of payment. All returns are to be made to the original shipping address. The return costs DFA may cancel orders and refund customers' money because of pricing errors (or for any reason).

We will refund you the full amount or provide free of cost replacement of the product within Seven (7) days after the product has been delivered, in case you have;

  1. changed your mind to buy the item(s) you have ordered or;
  2. received item(s) in poor, damaged or mutilated condition or;
  3. received an item(s) that is different from the item(s) that you have ordered with us;

Please ensure that the product received is undamaged & properly packed while taking the delivery of the items and acknowledge the same to the delivery person before signing the receipt. In case the box looks damaged or tampered with, please deny the delivery of the product & call/email our support team immediately.